About Us

 

Hamilton Mercer Training is a specialist customer service and communication training company with training centre's located throughout the UK. We offer bespoke in-house courses for training groups of staff and open courses for training individuals.

 

Why Train Your Staff?

Investing in training will increase staff morale, improve productivity and motivation and give your organisation a competitive Advantage.

 

Customer Service

Our team of experienced Training Development Managers are committed to providing clients with a tailored, friendly and personal service. Clients receive detailed feedback - pre and post training. That’s why 99.5% of attendees have rated our courses very good / excellent and would recommend our training services to a colleague or friend.

 

Clients

We work with some great organisations from the public and private sectors including AstraZeneca, Johnson and Johnson, NHS, Yamaha, Taylor Wessing and The Health Protection Agency.

 

Trainers

Hamilton Mercer's in-house team of trainers are the best in the industry, have a proven commercial background and the ability to engage and develop the skills of people. Bespoke practical's and group discussions are used to tailor course content and public workshop group sizes have a maximum of 5 delegates to ensure plenty of personal coaching is given and individual needs are met.