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Assertiveness Training
Assertive people are confident and have high self-esteem. They are happy to express their own views and appreciate the views of others. Assertive people strive to make decisions based upon a ‘win-win’ outcome and usually achieve their own desired outcome. Assertive people can accept factual based criticism and control their reactions. Where necessary, they feel confident saying “no” to people and can provide alternatives to resolve discrepancies.
Who Should Attend?
Aggressive people who don't respect or listen to the views of others. Passive people lacking confidence and self-esteem. Staff of all levels can attend this assertiveness training course; Administrators, Consultants, Accounts Personnel, Team Leaders, Managers and Directors.
Learning Outcome
Course Delivery
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Training Formats Available
Option 1 - Open Courses (Suitable for Training Individuals)
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2010 Dates - 1 day Open Courses
London
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| Course Date | Location | Price | Status | Book Course |
| September 9th | London | £275+vat | Available | Book Online |
| September 30th | London | £275+vat | Available | Book Online |
| October 20th | London | £275+vat | Fully Booked | |
| October 26th | London | £275+vat | Available | Book Online |
| November 17th | London | £275+vat | Available | Book Online |
| December 8th | London | £275+vat | Available | Book Online |
Birmingham
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| Course Date | Location | Price | Status | Book Course |
| September 21st | Birmingham | £275+vat | Available | Book Online |
| October 14th | Birmingham | £275+vat | Fully Booked | |
| November 24th | Birmingham | £275+vat | Available | Book Online |
| December 9th | Birmingham | £275+vat | Available | Book Online |
Special Offers:
Multiple bookings discounts are available and we also offer discounts for Charities and Social Enterprises.
London Training Centre Address: 60 Cannon Street, London EC4N 6NP - View Map.
Birmingham Training Centre Address: 43 Temple Row, Birmingham B2 5LS - View Map.
Option 2 - Bespoke In-house Training (Suitable for Training Groups)
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Please contact us to discuss your training requirements - Click Here >
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Clients Include
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Call 0800 121 4660
Email info@hamiltonmercer.co.uk
Enquiry form Click here
Online Booking form Click here
“The course was very informative. I now have structures to put in place for scenarios at work. We have analysed my strengths and weaknesses and then the trainer has applied these to structures to put in place to assist the strengths and counter the weaknesses.”
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Personal Assistant
BUPA
“I’ve learnt how I come across to the end listener. The trainer was fantastic, learnt lots from him; he was able to show me the other side of me which was difficult to see.”
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Credit Controller
Corona Energy
“The course was very informative and easy to apply to work and personal life. I have learnt structures and different assertive techniques that I can use to create more efficient relationships. The trainer had great interpersonal skills, very pragmatic and made the day fun. He also managed to personalise the techniques to each individual.”
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Project Coordinator
Ernst & Young
“I have learnt how to ask the correct questions and assertiveness skills. The trainer was fantastic and very helpful.”
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Administrator
Russell Investments
“I have learnt assertiveness skills and how to apply these skills for positive outcomes. I found the role plays most beneficial and also the willingness of all participants to share experiences. The trainer was excellent! - knows exactly what he is talking about.”
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Manager
The Ingleside Children’s Home
“The course was very useful and interesting. I have learnt assertion techniques and methods. The most beneficial part was learning consequence techniques and behaviours. The trainer performed very well and was easy to understand and talk to.”
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Researcher
GMTV
Assertiveness Training