Call Centre Resources
CCA Foundation Partnership A strategic partnership between CCA and leading contact centre operators
Blue Sky A leading UK consultancy, focused on delivering performance improvement in sales and customer service.
Summit Training Every Summit training programme is an entertaining, thought-provoking yet highly effective blueprint for achieving greater success.
Communicaid A culture and communication skills consultancy
Hamilton Mercer Training design and deliver call centre training programs to a variety of clients across all sectors.
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“We have learnt new ways to deal with customers that will not infuriate the situation. The trainer was reassuring to shy members of the team.”
Call Centre Manager
Barnsley Metropolitan Borough Council
