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Customer Service Training

 

We offer a range of customer service training courses to ensure a memorable service is consistently given, strong customer relationships are built and difficult situations are handled effectively:

 

Please Select A Course:

 

Exceptional Customer Service Exceptional Customer Service      

  • Create A Memorable Experience
  • Positive Mindset With A ‘Can Do’ Attitude
  • Good vs. Exceptional Customer Service

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Dealing With Difficult Situations Dealing With Difficult Situations     

  • Deal With Difficult Customers
  • Stay Calm Under Pressure & Handle Criticism Positively
  • Internal & External Complaint Handling Techniques

View Course Details - Click here

 

 

Technical Helpdesk Skills     

  • Professional Telephone Manner & Exceptional Customer Service
  • Deal With Difficult Situations & Handle Pressure
  • Create A Memorable Experience

View Course Details - Click here

 

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Clients Include

Communication Training - Clients

 

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Customer Service Training UK

Customer Service Training
Call 0800 121 4660
Email info@hamiltonmercer.co.uk
Enquiry form Click here

“Thoroughly enjoyed the customer service course. It revealed flaws in my telephone technique which I intend on rectifying immediately. The trainer was very positive and enthusiastic which kept my interest levels high throughout the day.”

Customer Service Advisor
Barnsley Metropolitan Borough Council