FAQs
We offer a range of customer service, communication, assertiveness and receptionist training programmes with an option of two training formats:
Option 1 - Tailored In-house Training
Programs are tailored to the needs of your staff and delivered on-site or at a venue of your choice, throughout the UK.
Option 2 - Open Course Workshops
Workshops in London, Birmingham and Manchaster. Average of 6 delegates per course ensures individual needs are met and plenty of personal coaching is given.
Do I have to pay for the training?
Yes, we charge a fee to attend the courses.
Open Course Workshops
How can I confirm my booking?
You can call 0800 121 4660 or send us an email: info@hamiltonmercer.co.uk.
How do I pay for the training?
You can pay by credit card, cheque or BACs payment.
How much does the training cost?
1 Day Course - £275+vat
How many delegates will be on the course?
We have an average of 6 delegates per workshop. This ensures plenty personal coaching is given and maximum participation from every delegate.
Where do the open course workshops take place?
| London Workshops: | Birmingham Workshops: | Manchester Workshops: |
| 60 Cannon Street | 43 Temple Row | 82 King Street |
| London | Birmingham | Manchester |
| EC4N 6NP | B2 5LS | M2 4WQ |
“I thought the course was very useful. We have all learnt something new.”
Helpdesk Support Officer
AstraZeneca
“The customer service course was very interesting and I have learnt various techniques to deal with difficult situations.”
Facilities Assistant
Taylor Wessing
