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FAQs

 

We offer a range of customer service, personal development and receptionist training programmes with an option of two training formats:

 

Option 1 - Tailored In-house Training 

Programmes are tailored to the needs of your staff and delivered on-site or at a venue of your choice, throughout the UK.

 

Option 2 - Scheduled Courses

Workshops in London, Birmingham and Manchester. Maximum of 8 delegates per course ensures individual needs are met and plenty of personal coaching is given.

 

 

 

 

Scheduled Courses

 

How can I confirm my booking?

You can call 0800 121 4660 or send us an email: info@hamiltonmercer.co.uk.

 

 

How do I pay for the training?

You can pay by credit card, cheque or BACs payment.

 

 

How much does the training cost?

Our standard rates for a 1 day Course are £275+vat and £345+vat, unless otherwise stated.

 

Special Offers

- Multiple Bookings discounts available (please call for more information)

- Seasonal discounts available (see particular course page for details)

 

 

How many delegates will be on the course?

We have an average of 6 and a maximum of 8 learners per workshop. This ensures plenty personal coaching is given and maximum participation from every delegate.

 

 

Where do the open course workshops take place?

 

London Workshops: Birmingham Workshops: Manchester Workshops:

20 Mercer Street

London

43 Temple Row

Birmingham

129 Deansagate

Manchester

WC2H 9HD B2 5LS M3 3WR

 

 

FAQ
Call 0800 121 4660
Email
info@hamiltonmercer.co.uk
Enquiry form Click here

“I thought the course was very useful. We have all learnt something new.”

Helpdesk Support Officer
AstraZeneca

 

“The customer service course was very interesting and I have learnt various techniques to deal with difficult situations.”

Facilities Assistant
Taylor Wessing