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London Venue

The Mercer Street Hotel is set in Covent Garden's fashionable Seven Dials quarter; this upmarket hotel is a 4-minute walk from both Covent Garden and Leicester Square Tube Stations. It hosts a fantastic restaurant called Monmouth Kitchen where all of our course learners will dine.


Venue Address: Mercer Street Hotel, 20 Mercer Street, Covent Garden, London WC2H 9HD.




Birmingham Venue

43 Temple Row is located in Birmingham City Centre and has several train stations within walking distance including New Street train station and Snow Hill train station.


Venue Address: 43 Temple Row, Birmingham. B2 5LS.





Manchester Venue

Centurion House is located in Deansgate and directly opposite Spinningfield's. A recently refurbished building sets for an engaging training experience.


Venue Address: Centurion House, 129 Deansgate, Manchester, M3 3WR.




Open Course Training Centres

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“We have learnt new ways to deal with customers that will not infuriate the situation. The trainer was reassuring to shy members of the team.”

Call Centre Manager
Barnsley Metropolitan Borough Council